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General FAQs About Drizly
What is Drizly, where is it available, & how does it work?
Drizly is the technology company powering the fastest, most convenient way for consumers of legal drinking age to order beer, wine, and liquor. There are several different fulfillment options, including On-demand Delivery, Scheduled Delivery, Ground Shipping, Ground shipping, and Interstate shipping where available.
Drizly is currently available for on-demand delivery in 100+ markets. Locations outside those on-demand markets can receive alcohol via Drizly through ground shipping. For exact delivery areas, please check out our coverage maps.
Drizly partners with local retailers to bring their inventory to your fingertips (you can learn more about that here). Users simply download the Drizly app to a smartphone (iOS and Android) or log on to www.drizly.com, and with a few taps of the finger; your favorite beer, wine or liquor is en route to your doorstep.
Is alcohol more expensive or marked up on Drizly?
No, Drizly does not mark up the price on any product. There are times that a partner retailer will be running in-store sales that may not be reflected on Drizly. Retailer partners are solely responsible for the price of their inventory on Drizly.
What are Drizly’s operating hours?
Drizly’s hours are based on those of the retail partners, as they are the ones who complete the sales and make the deliveries. Store hours in your location can be found on Drizly’s app and ww.drizly.com.
Drizly’s customer experience team has the following hours:
Sunday – Wednesday: 10:00 am – 1:00 am EST (next day)
Thursday – Saturday: 10:00 am – 2:00 am EST (next day)
How much are the fees?
Delivery: In most of the markets, there is a $5 delivery fee applied to each order. These fees are in place to help the retail partners offset costs involved in the delivery. In New York City most stores offer delivery for free. Some areas have increased fee zones and higher minimums based on your address.
Ground Shipping: A flat rate price is charged per box shipped. These prices have been set by the retailers and their courier, so they will vary from store-to-store. Exact costs will be noted in your cart before checkout.
